This page has been automatically translated from the original in Spanish. In case of any discrepancy, the Spanish version prevails.
Last updated: 24 October 2026.
These terms and conditions govern purchases made on www.daiqui.com, the online shop of Daiquí S. Coop. Galega (CIF F32392128), A Carballal, no. 8, 32654 Rairiz de Veiga (Ourense), telephone 637 583 082 · 637 583 083, pedidos@daiqui.com. By placing an order, you accept these terms and conditions.
1. Products
We sell organic food, most of which is fresh and seasonal, so availability varies throughout the year. Photographs are for illustrative purposes only.
2. Prices
Prices are in euros and include VAT. They do not include delivery charges, which are shown before you complete your purchase, depending on the delivery area:
| Area | Cost | Free from |
|---|---|---|
| Ourense (city), Allariz and Xinzo de Limia | €4 | €40 |
| Rest of Galicia | €6 | €70 |
| Rest of the Peninsula | €10 | — |
A Limia region: municipalities of Baltar, Os Blancos, Calvos de Randín, Porqueira, Rairiz de Veiga, Sandiás, Sarreaus, Trasmiras, Vilar de Barrio, Vilar de Santos and Xinzo de Limia.
3. How to buy
You can place your order via the online shop, by telephone (637 583 082 · 637 583 083, from 10.00 to 14.00 and from 16.00 to 18.00) or by email. Once you have completed your purchase on the website, you will receive an email with your order summary and invoice. The contract is drawn up in Spanish or Galician, depending on the language you choose, and we keep a copy of your order which you can view under ‘My Account’.
4. Payment methods
- Bank transfer: we will provide you with our bank details once you have placed your order; we will dispatch your order once we have received payment.
- Cash on delivery: you pay the courier in cash upon receipt of your order, with no surcharge.
To place a new order, the previous one must have been paid for.
5. Preparation and delivery
We process orders on a first-come, first-served basis and will notify you by email on the day your order is dispatched. You will normally receive it at your home address, or at the address you specify, the day after it has been prepared. If a product is out of stock or does not meet the required quality standards, we will notify you and will not charge you for it.
6. Right of withdrawal
As a consumer, you have the right to withdraw from the purchase within 14 calendar days of receiving your order, without needing to give a reason, by notifying us via pedidos@daiqui.com or by telephone. We will refund the amount paid, including standard delivery charges, within a maximum of 14 days, via the same payment method or by bank transfer; you are responsible for the cost of returning the product.
Exceptions (Article 103 of Royal Legislative Decree 1/2007): You cannot withdraw from the purchase of products that are liable to deteriorate or expire rapidly, such as fruit, vegetables and other fresh foodstuffs, nor from sealed products that have been opened after delivery for reasons of health protection or hygiene.
7. Damaged or incorrect products
If you receive a product that is in poor condition, damaged or different from what you ordered, please let us know within 48 hours (with a photo if possible) and we will replace it or refund the amount, at no cost to you. This does not affect your statutory rights as a consumer.
8. Customer service and complaints
For any enquiries or complaints, you can email us at pedidos@daiqui.com, call us or write to our registered address. We also have complaint forms available, and you may contact the consumer services of the Xunta de Galicia (Galician Institute for Consumer Affairs and Competition).
9. Applicable law
These terms and conditions are governed by Spanish law. If you are a consumer, the courts in your place of residence shall have jurisdiction.